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MISSION STATEMENT

The Department of Immigration is committed to serve travelers and to conserve and protect Bermuda for the benefit of its people:- residents and visitors.
 
In pursuit of our mission, we will work as a team and exercise sound judgement in the performance of our duties to ensure that we respond to the needs of our customers in an efficient, effective and timely manner in accordance with the laws of the land, the policies of the Ministry and the procedures of the department.
 
We will act sympathetically, courteously and impartially to accomplish our mandate.